General Terms and Conditions
General Terms and Conditions

Terms & Conditions

Events company: This is event is run by Ruapuna Speedway



Terms and Conditions are Binding: Tickets to the Event are sold or given and admission to the Event is granted on the express condition that you are bound by these Event Terms and Conditions and any other rules and regulations issued by the Promoter (Event T+Cs). By purchasing an Event Ticket you agree to be bound to the Event T+Cs.



Directions of Event Staff: You must follow the reasonable directions of Event staff as required and comply with the law at all times during the event.



Event Tickets:

Entry to the Event Site will be granted with presentation of:

- a valid bar-coded print-at-home PDF ticket; or

- a valid bar-coded Passbook ticket (electronic ticket on mobile device),

as issued by the Authorised Ticketing Agency.



An Authorised Ticketing Agency means each of: (1) Flicket Ltd (Flicket); and (2) any independent ticketing outlet as authorised and approved by the Promoter.

Lost Tickets: replacement is not available for lost, destroyed or stolen Event tickets unless proof of purchase is presented.



Ticket Restrictions: You agree not to re-sell Event tickets contrary to applicable laws. Event tickets may not, without the prior written consent of Promoter;

- be re-sold or offered for resale at a premium (including via online auction sites) or;

- used for advertising, promotion or other commercial purposes (including competitions and trade promotions) without the permission of Ruapuna Speedway

or;

- used to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer.

If an Event ticket is used in breach of this condition, the Event ticket may be cancelled without a refund and the bearer of the Event ticket may be refused admission. The Promoter will use reasonable efforts to notify you of such action.



Ticket Purchase Limits: The Promoter reserves the right to enforce published ticket purchase limits and cancel any tickets obtained above said limits in any one transaction or by any one customer. If you exceed the stated ticket limit, you may have all or any of your order and tickets cancelled without notice by Promoter in its discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information.



Search on Entry: It is a condition of entry to the Event Site that a search of you and/or your possessions be required at the time of entry to the Event Site. If you do not consent to such searches, you may be denied entry to the Event Site without refund. Prohibited Items include but are not limited to the list of items at the end of these Event T+Cs and any Prohibited Items will be confiscated. Confiscated items will not be returned, replaced or reimbursed. Promoter reserves the right to refuse entry to any persons.



Smoking Policy: Ruapuna Speedway does not allow smoking or vaping the public spectator areas or pits area. You must stand against the back fence away from other specators.



Rain Out Policy: If any event is cancelled or postponed due to the weather and less than 6 races have been completed. You must retain your original ticket. This will be valid for entry to our next event. If more than 6 races have been completed, no refund or re-entry is available.

Photographing and/or Recording of the Event by You: personal digital cameras are permitted at the Event. Professional photography equipment (eg. telephoto lenses; any lens over 20cm; any detachable lens) is not permitted without Ruapuna Speedway Media Accreditation. Event staff will determine in their discretion whether equipment is considered to be professional photography equipment. Photos of artists and/or the Event are permitted only on the basis that:

1. images are only used for private and personal use; and

2. images cannot be made available for sale and/or public display.



Live Streaming the Event is strictly prohibited.

Promoter reserves the right to confiscate and/or delete any footage, recordings and/or photos created by unauthorised or prohibited recording, filming or photography.

Recording and Photography of the Event by Promoter: you consent to be included in official photography, film and sound recordings of the Event and for these recordings to be used by Ruapuna Speedway and/or any of its authorised representatives and contractors in any medium or context without further authorisation by, or compensation to you.



No Animals: animals are not permitted at the Event Site. Registered service animals are permitted.



Your Behaviour: you must ensure that you and your invitees act in an orderly manner when attending the Event Site. Ruapuna Speedway may refuse entry or evict you or any of your invitees if you or any of your party are behaving in a disorderly, offensive or inappropriate manner.



NO GLASS, NO ALCOHOL: We welcome you bringing your own non-alcoholic beverages, but please refrain from bringing any glass or alcohol on site with you. If you bring alcohol with you, it will be confiscated and will not be returned. We have licensed bar areas if you wish to drink, but the main stadium is alcohol free. If you wish to purchase or consume alcohol, you must have valid proof of age photo ID. You must be of legal age (18 years) to purchase and consume alcohol on the Event Site. If you are caught with alcohol in our alcohol-free zone, you will be removed from the venue.



Food and Drink: You can bring in your own food (both commercial or home-made) and non-alcoholic drinks. We do have food vendors on site if you wish to purchase food or drinks.



Signage: You are not permitted to display trading signs on the Event Site without prior written consent of Promoter.



Your Personal Information: Pursuant to your booking, Promoter may need to collect and keep personal information about you including your name, address, credit card or payment details, telephone number and the names of all ticket allocations. Promoter may also need to disclose your personal information as required by law or as permitted under the Privacy Act 1993. If you have any questions about how Promoter will handle your personal information please contact us at promotions@ruapunaspeedway.co.nz. Please note that all payment information is handled by Stripe and subject to their T&C, no information on Credit Cards is collected or stored by Flicket Ltd.



Promoter’s Liability: The services provided by Promoter will be rendered with due care and skill to the extent required by Part 4 of the Consumer Guarantees Act 1993. Apart from such statutory liability, Promoter and the owner and/or lessee of the Event Site will not be liable or responsible for any injury, damage or loss suffered or incurred by you or any person entering or when you enter or are on the Event Site whether caused by the negligence of Promoter or that of the owner and/or lessee of the Event Site (or their respective employees, contractors or agents), whether arising in tort, contract, bailment or otherwise - all such injury loss or damage to person or property is at your own risk.



Indemnity: You agree to indemnify Promoter and owner and/or lessee of the Event Site against any loss or damage. Promoter and/or Event Site owner and/or lessee may suffer arising out of your negligence or breach of the Event T+Cs.



Release: To the full extent permitted by law, you waive all legal rights of action against and fully release Promoter and owner or lessee of the Event Site (and their respective executive members, directors, officers, employees, volunteers, contractors or agents) from any liability for any loss, damage, personal injury, death, economic loss or consequential loss for any default, failure or negligence (to the extent permitted by law) in relation to entry to and presence on the Event Site.



Risk: Entry to the Event Site is at your own risk. Promoter takes no responsibility for any injury caused by your failure to follow Promoter’s directives. In the event of injury or illness Promoter may, at your cost, arrange medical treatment and/or emergency evacuation as deemed essential for your safety.



Enforceability: Any provision of these Event T+Cs which is or becomes unenforceable shall not invalidate the other provisions of these Event T+Cs.



Ticket Name Change: "For some events, Flicket facilitates the transfer/renaming of ticket(s). For facilitating this transfer/renaming there may be a fee that the new ticket owner has to pay"

"Once you have transferred/renamed your ticket(s) you will have no rights or ownership to the ticket(s) transferred"



Online Ticketing Support: If you are experiencing difficulties with purchasing a ticket or the ticketing page, please contact: 9:00am – 7:00pm NZT (Monday – Sunday) Email: support@flicket.co.nz

Refund and Cancellation Policy: The Event is an good-weather event. The Event will not be able to take place if there is rain. If any event is cancelled or postponed due to bad weather and less than 6 races have been completed you must retain your original ticket. This will be valid for entry to our next event. If more than 6 races have been completed, no refund or re-entry is available. No refunds on tickets except where required by the Consumer Guarantees Act 1993.

Subject to this clause, the Promoter is not liable for any loss, damage or compensation as a result of the Event being cancelled, postponed, relocated or changed for any reason.

There will be no refund of any unused portion of an Event Ticket if you or your invitees are asked or forced to leave the Event for any of the reasons set out in the Event T+Cs or if you decide not to attend the Event.



Environment: Promoter cares for the environment and community. Please be respectful and place any litter in the bins provided around the Event Site. Be waste and water-wise - thank you.



Prohibited Items: Prohibited Items include but are not limited:

• Alcohol - any alcohol found at the Event Site will be confiscated and will not be returned and the offending patron(s) ejected from Event Site for the remainder of the Event

• Glass (jars, bottles, containers, mirrors and perfumes)

• Air horns

• Red Flags or Red Lights

• Weapons or explosives of any kind

• Illegal substances

• Animals (excluding registered service dogs)

• Fires and open flames

• Flammable liquids

• Portable laser equipment

• Drones or other remote control devices.

• Professional photography equipment (eg telephoto lenses; any lens over 20cm; any detachable lens; stands or other commercial equipment or anything deemed by Event staff to be professional photography equipment).

• Skateboards, scooters, wagons, carts, rollerblades, roller skates, bicycles, quad-bikes, segways, hoverboards, self-balancing scooters or any personal motorised vehicles.

• Unauthorised solicitation materials including handbills, flyers, stickers, beach balls, give-aways, samples, or other promotional items.

• Any other item deemed by Event staff (in their discretion) to be dangerous or offensive or potentially dangerous by Event organisers.

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